Safe holidays
Enjoy precious moments safely

Dear guests,

it is very important to us to ensure you enjoy a pleasant and, above all, safe stay with us. At the moment, Leutasch is Corona-free! To keep it that way, all safety measures of the Austrian Federal Government are being implemented at our hotel.

In addition, some rules of conduct have been laid down by the Federal Ministry for all holiday guests to maintain Corona safety.
In this article, we will give you a detailed overview of how we can work together to ensure you enjoy a safe holiday:

safety
Your stay in summer 2021

To access our hotel as well as various service providers and restaurants, individuals over the age of 12 must meet ONE of the following three rules (documents / test results to be shown at check-in):

• NEGATIVE TEST

A supervised negative Covid-19 antigen or PCR test with digital registration

• RECOVERED

Past infection with Covid19 in the last 180 days (270 days if you have also been vaccinated).

• VACCINATED

You have received both vaccinations in the last 270 days (or one dose in the case of Johnson & Johnson).

We recommend that you carry a face mask at all times as they are compulsory in essential areas (supermarkets, petrol stations, banks, doctor's office, etc.).

As a service for our guests, we perform antigen tests at our hotel every day (also valid for return to Germany):

• Daily from 7:30 pm to 8:30 pm in our vinotheque

• Free of charge for our guests

• Valid for 48h

Current cancellation information

Summer 2021 cancellation policy:

-> Free cancellation up to 7 days before your planned arrival, no questions asked! 

-> Cancellation fee of 90% of the booking price within 7 days of your planned arrival!

Exceptions:

In the event of a travel warning for our region, border closures, quarantine orders for your home country, or if you are actively ill with Covid19 (doctor's certificate required), you can cancel the booking at any time free of charge. The same applies for a cancellation during your stay with us for any of the afore mentioned reasons. 

Winter cancellation policy:

-> Cancellation fee of 40% of the booking price between 3 months to 1 month before your planned arrival

-> Cancellation fee of 70% of the booking price between 1 month and 1 week before your planned arrival

-> Cancellation fee of 90% of the booking price within 1 week of your planned arrival

We recommend that you take out travel cancellation insurance as a precaution!

Exceptions: 

In the event of a travel warning for our region, border closures, quarantine orders for your home country, you can cancel the booking at any time free of charge. The same applies for a cancellation during your stay with us for any of the afore mentioned reasons. 

Thank you!

We would like to thank all our guests for their understanding, their efforts and their help in complying with the statutory Covid19 regulations. Only with the help of each and every one of you can we create unforgettable and safe holidays for you all!

We are already looking forward to your visit!

Sincerely

The Rödlach Family

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